Refund Policy

1. Overview

BriefAnalyser AI provides subscription-based software services. This Refund Policy explains how subscription cancellations and refund requests are handled.

2. Free Plan

The Free plan does not require payment and therefore does not qualify for monetary refunds.

3. Premium Subscription

Premium subscriptions are billed according to the pricing and billing terms shown at checkout. Users may cancel their subscription before the next billing period to prevent future recurring charges. Cancellation normally does not automatically create a refund for a period that has already been billed.

4. Refund Requests

If you believe you were charged incorrectly, experienced a duplicate charge, or encountered a significant billing issue, contact support@briefanalyser.com and include:

• Account email
• Date of charge
• Transaction/reference ID
• Description of the issue

We will review legitimate billing issues on a case-by-case basis.

5. Duplicate or Incorrect Charges

If a verified duplicate or incorrect charge occurred because of a billing error, we may issue an appropriate refund.

6. Service Issues

If the service experiences a significant technical issue that materially prevents use of the paid service, contact support with details of the issue. We may investigate and determine an appropriate resolution based on the circumstances.

7. Third-Party Payments

Payments may be processed through third-party payment providers. Their payment processing terms may also apply.

8. Policy Changes

We may update this Refund Policy from time to time. Updated versions will be published on this page.

9. Contact

skillsterr
support@briefanalyser.com
Building #66, Sri Ram Colony
Sri Ganganagar 335001
briefanalyser.com